We at Almanac Health, Inc. (together with our affiliates, "Almanac", "we", "our" or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website, applications, and services (collectively, "Services").
This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings. Our use of that data is governed by our customer agreements covering access to and use of those offerings.
1. Personal Data we collect
We collect personal data relating to you ("Personal Data") as follows:
Personal Data You Provide: We collect Personal Data if you create an account to use our Services or communicate with us as follows:
- Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment information, and transaction history, (collectively, "Account Information").
- User Content: We collect Personal Data that you provide in the input to our Services ("Content"), including your queries and other content you upload, in an opt-in manner.
- Communication Information: If you communicate with us, such as via email or our pages on social media sites, we may collect Personal Data like your name, contact information, and the contents of the messages you send ("Communication Information").
Personal Data We Receive from Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ("Technical Information"):
- Log Data: We collect information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
- Usage Data: We collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
- Device Information: We collect information about the device you use to access the Services, such as the name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
2. How we use Personal Data
We may use Personal Data for the following purposes:
- To provide, analyze, and maintain our Services;
- To improve and develop our Services and conduct research;
- To communicate with you, including to send you information about our Services and events;
- To prevent fraud, illegal activity, or misuses of our Services, and to protect the security of our systems and Services;
- To comply with legal obligations and to protect the rights, privacy, safety, or property of our users, Almanac, or third parties.
We may also aggregate or de-identify Personal Data so that it no longer identifies you and use this information for the purposes described above, such as to analyze the way our Services are being used, to improve and add features to them, and to conduct research.
3. Disclosure of Personal Data
We may disclose your Personal Data in the following circumstances:
- Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services, and other information technology providers.
- Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider, your Personal Data may be shared in the diligence process with counterparties and others assisting with the transaction.
- Legal Requirements: We may share your Personal Data with government authorities or other third parties when required by law or to protect our rights or the safety of our users.
4. Retention
We'll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:
- Our purpose for processing the data;
- The amount, nature, and sensitivity of the information;
- The potential risk of harm from unauthorized use or disclosure;
- Any legal requirements that we are subject to.
5. Your Rights
Depending on where you live, you may have certain statutory rights in relation to your Personal Data. For example, you may have the right to:
- Access your Personal Data and information relating to how it is processed.
- Delete your Personal Data from our records.
- Update or correct your Personal Data.
- Transfer your Personal Data to a third party (right to data portability).
- Restrict how we process your Personal Data.
- Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
- Object to how we process your Personal Data.
You can exercise some of these rights through your Almanac account. If you are unable to exercise your rights through your account, please submit your request through our privacy form or contact us at support@almanac.chat
6. Security
We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law.